Product Availability
Our catalog is stocked and fulfilled through a network of trusted warehouses. Availability is refreshed continuously, but on rare occasions an item may sell out between the moment you place an order and the moment we begin processing it.
If an item becomes unavailable
If we discover that an item you ordered is no longer in stock, we'll contact you within one business day. You'll be given the choice to wait for restock, swap for a comparable item, or receive a full refund for the affected line — no questions asked. You are never charged for items we can't ship.
Restocks
Popular items are restocked whenever possible. If you'd like to be notified when a specific product is back in stock, use the "Notify me" option on the product page or contact support.
Color, finish, and photography
We take care to represent every product accurately, but slight variations in color, grain, weave, or finish can occur between production runs and between screen calibrations. These are normal characteristics, not defects.
Pricing
We work to keep pricing accurate. If a pricing or inventory error is discovered after your order, we'll notify you and you can choose to proceed at the corrected price or cancel for a full refund.