Privacy Policy

What we collect

• Account details: name, email, and password (stored hashed, never in plain text).
• Order information: shipping address, items purchased, order status, and support history.
• Payment: card details are handled directly by our payment processor. We never store full card numbers on our servers.
• Site usage: basic device and page-view information used to improve performance and diagnose errors.

How we use it

We use your information to complete purchases, provide support, send order updates, prevent fraud, and — only when you've opted in — send occasional marketing emails. You can opt out at any time from Account → Email Preferences.

How we protect it

All traffic is encrypted in transit. Passwords are hashed. Payment card data is tokenized by our PCI-compliant payment processor and never touches our database. Access to customer records is limited to authorized staff and logged.

Sharing

We never sell your personal information. We share only what's necessary with the service providers who help us operate — payments, shipping carriers, email delivery, error monitoring — and each is bound by their own privacy commitments.

Your rights

You may request a copy of your data, correct inaccuracies, or ask us to delete your account at any time by contacting our Support team.